End User Quick Start Guide

Modified on Fri, 31 Jan at 5:22 PM

This guide is designed for users who have been invited to access a project on the Cintoo platform. Whether you're logging in for the first time or diving into your project, the sections in this guide will help you get up to speed quickly and efficiently.  


Here we cover the essential steps, from navigating your project to using tools like Work Zones, Annotations, and Measurements. If you encounter any issues, our troubleshooting section will walk you through how to get the support you need!


TABLE OF CONTENTS


Step 1: Access and Login

Getting started with Cintoo is quick and easy. In this section, you'll learn how to sign up for a free trial, log in to your account, and access the platform for the first time. Follow these steps to begin your journey with Cintoo.

  1. Accessing Cintoo Cloud for the First Time - Project Invitation
  2. Logging in to Cintoo



Step 2: My Projects

Now that you're logged in, it's time to set up your first project. This section will guide you through creating and managing projects, adding team members, and opening existing projects to collaborate seamlessly.

  1. My Projects
  2. Open a Project

Step 3: Project Navigation and Tools

Discover powerful tools to visualize, analyze, and collaborate on your data. This section will show you how to navigate the 3D View, take measurements, add annotations, and share your data effortlessly.

  1. Data Tab
  2. Using Work Zones
  3. Overview Map
  4. 3D View
  5. 3D View Help Center
  6. Best Practices for Displaying Scans and Models in 3D View
  7. Teleportation
  8. Annotations
  9. Measurements
  10. Crop Tool
  11. Export Scan Data

Troubleshooting

This section covers common troubleshooting steps, like submitting support tickets, resetting your password, and reporting performance-related problems.

  1. Submit a Support Ticket
  2. Report Performance Issues
  3. Trouble Logging In

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